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eVisa - uploading photo

Discussion in 'Visa and Passport' started by LeslieIsaacs, Jul 31, 2017.

  1. LeslieIsaacs

    LeslieIsaacs New Member

    Hi All
    I am applying for an eVisa (tourist), and it's all OK until I upload my photo. Each time I upload it, it is rotated 90 degrees! I think this is because it's a square (as per the required spec), because when I experimented with another photo it did not rotate.
    Question is - will this cause the application to be rejected (with loss of the fee!)?
    Any advice would be appreciated.

  2. Admin

    Admin Administrator Staff Member

    If I was you I would crop the image to the exact pixels and upload it.

    Make it an exact 5.5cm X 5.5cm.

  3. LeslieIsaacs

    LeslieIsaacs New Member

    I appreciate your reply - but the size of the photo is not the issue! It is the fact that it rotates.
    Thanks anyway.
  4. Admin

    Admin Administrator Staff Member

    If you crop it to the exact size of 5.5cm x 5.5cm it should stay upright.
  5. Chahal

    Chahal ਜੱਟ ਕੀ ਤੇ ਘੱਟ ਕੀ Staff Member

    Uploading the exact size is the only way out. Some 10 year old built that government site.
  6. Admin

    Admin Administrator Staff Member

    Most people who visit this forum are Indians, about 95% of them and chances of getting a reply from someone who uploaded a sideways image and got rejected or approved are grim. Its best to speak to the contact number listed on visa site and see what they say or send an email if there's an email address listed there. From what I know they are quick to reply to emails.
  7. LeslieIsaacs

    LeslieIsaacs New Member

    Ah, OK, thanks for that! I'll try calling the helpline.
    Admin likes this.
  8. Chahal

    Chahal ਜੱਟ ਕੀ ਤੇ ਘੱਟ ਕੀ Staff Member

    Do let us know what they say as there might be other people looking for a solution to this same problem and might find your reply useful in future.
  9. LeslieIsaacs

    LeslieIsaacs New Member

    I can't get through on the helplines!
    I'm confused though - the photo to be uploaded is obviously digital, so doesn't really have a physical size (2.5 cm x 2.5cm)? Its digital size is under the 1mb as required.
  10. Admin

    Admin Administrator Staff Member

    You can crop a digital image. I can do that for you if you need help with it.
  11. Admin

    Admin Administrator Staff Member

    Try this : Resize Images Online

    Upload your image and crop it to 207pixels x 207 pixels. You will need to untick the preserve aspect ration check box.

    Resulting image will be exactly 5.5cm sq.

    If not let me know and I will send you a personal message which you can reply to with your images that need cropping and I will do it for you.
  12. Lisa

    Lisa New Member

    You just need to right click on your image and click on edit and you can crop it using whatever editing software you have on your own computer or use the link Admin posted.
    Craggrat likes this.
  13. ChaiNashta

    ChaiNashta Active Member

    This one is easier : LunaPic.com Photo Editor tool

    You can crop using your cursor and it displays pixels underneath. Bring it down to an exact 207x207 and save it.

    207.8px is equal to 5.5cms which is your requirement for the visa form.